39 Entities, 8 States, 1 System: The Back-Office Strategy That Delivered Real ROI

39 Entities, 8 States, 1 System: The Back-Office Strategy That Delivered Real ROI

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Managing multiple legal entities across various jurisdictions is no small feat—especially for growing firms. Between compliance deadlines, document tracking, and working with multiple service providers, things can quickly become complicated, costly, and prone to error without the right back-office strategy.

One commercial real estate (CRE) firm with a 20-year operational track record and a portfolio spanning multifamily, office, retail, and mixed-use assets found itself in exactly that position. Managing 39 entities across eight jurisdictions, the firm faced mounting inefficiencies that were starting to hinder their operations and inflate back-office costs.

By centralizing their entity data, consolidating service providers, and conducting a proactive compliance audit, they achieved more than just better oversight—they significantly cut costs, reduced administrative burden, and brought all at-risk entities back into good standing.

Keep reading to learn how they did it or explore the three-page PDF version for a concise breakdown of the process.

 

The Challenge: Disconnected Systems and Disorganized Data

The firm’s entity information was scattered across numerous internal data sources across teams, including Excel files, Word documents, PDFs, and emails. There was no consistent format, no standardized document management process, and no clear ownership over compliance monitoring.

On average, they were paying $125 per entity per jurisdiction in registered agent fees across three different vendors—each with their own billing cadence and points of contact. This fragmented approach led to:

  • Redundant manual tracking
  • Frequent reporting errors
  • Increased compliance risk
  • Limited visibility into the health of their entities

The need for a centralized, scalable solution was clear.

 

The Approach: Centralize, Standardize, Streamline

To resolve these issues, the firm partnered with a single entity management platform capable of addressing both software and service needs.

1. Consolidating Entity Data

The first step was collecting and reviewing all existing records—regardless of format. Once collected, the data was standardized and uploaded into a dedicated entity management platform, creating a single source of truth for every entity in the portfolio.

Custom fields were configured to reflect the firm’s operational needs, capturing key details like acquisition dates, DBA names, filing IDs, and deductible amounts. This level of tailored data capture ensured that the platform reflected the real-world complexity of the firm’s operations, while also simplifying how entity data was stored, searched, and updated.

2. Linking Document Management Systems

Rather than forcing a total migration of legal documents, the solution integrated with the firm’s existing storage system. Each entity record was linked to its relevant documents, creating a centralized access point without duplicating effort.

3. Full-Service Compliance Oversight

Beyond the platform, the firm opted for full-service entity management—outsourcing compliance monitoring and registered agent services to a single provider. As part of this process:

  • Good standing statuses of all 39 entities were verified across each jurisdiction
  • Compliance gaps, such as missed filings and tax payments, were identified
  • Clear next steps were outlined to remediate at-risk entities

This hands-on approach not only eliminated the client’s burden of tracking compliance deadlines but also reduced their risk of falling out of good standing with the Secretary of State.

 

The Results: Real Cost Savings and Risk Reduction

Once the cleanup was complete and the system was in place, the firm saw immediate and measurable improvements.

Improved Data Accuracy
During the consolidation, 19 missing legal documents out of the 35 required were identified—documents the firm didn’t realize were missing. Catching these gaps early helped avoid compliance issues and prepared the firm for smoother audits and transactions.

20% Cost Savings on Compliance Services
By consolidating their registered agent services under one roof, the firm reduced costs by 20%—and simplified billing with one provider, one point of contact, and a consistent cadence.

60% Time Savings on Compliance Tasks
With a centralized platform and a dedicated support team, the time required to manage compliance dropped by over 60%. No more digging through emails or file folders—everything was in one place.

All Entities Brought Back into Good Standing
A proactive compliance audit revealed that roughly 5% of the firm’s entities were not in good standing. With a corrective plan in place, all were brought back into compliance, eliminating risk and restoring credibility across the portfolio.

 

Best Practices for CRE Firms Managing Multiple Entities

This case study illustrates a broader truth in commercial real estate: as your portfolio grows, so does the complexity of your entity structure—and the risk that comes with it. Without a centralized system and clear compliance oversight, even the most sophisticated firms can face costly consequences.

Here are a few best practices to consider:

  • Digitize and centralize your data – Replace spreadsheets and other file types with a centralized platform tailored to your business.
  • Standardize document management – Create one go-to location for legal documents and link them directly to entity records.
  • Audit your entity health regularly – Review at least twice a year, as well as strategically timed around major state filing deadlines.
  • Consolidate service providers – A single provider can streamline communication, reduce errors, and cut costs.

 

Conclusion: Efficiency is a Competitive Advantage

Entity management doesn’t have to be a drain on your time, budget, or peace of mind. With the right strategy and the right partner, you can transform back-office complexity into operational clarity—and free up time and capital for growth.

Whether you manage 10 entities or 100, the principles are the same: centralize your data, simplify your compliance process, and stay proactive about managing risk. Your future self—and your bottom line—will thank you.

Ready to simplify your entity management? If you’re juggling multiple entities, service providers, or compliance deadlines, you’re not alone and you’re not stuck. Talk to a compliance expert at EntityKeeper to see how our solutions can streamline your operations, reduce risk, and help you regain control.

Book your free demo today.